February 19, 2010

HP Laptop DIED!

I'll start with an apology because I'm going to vent just a bit. My HP laptop died and I experienced the worse customer service ever. After 30 minutes of customer dissatisfaction on two different occasions with two different tech support reps in India, and numerous requests to speak to a supervisor . . . I give up!
My laptop experienced a major problem that HP knew about but failed to tell me. If HP knows of a problem, they post it on their website, but don't tell the customer. If you happen to find the problem while your laptop is still under warranty, they will replace the motherboard. If your warranty runs out before the issue arises, Tough Luck! The fact that they built a BAD product doesn't seem to faze them. Well, after thousands of dollars invested in the company, I'm done with HP for good. Let the buyer beware . . . they don't care about you at all.
Well, on to a more pleasant and colorful subject . . . this quilt top was just completed. I showed it on my design board a couple of posts ago. It has some hand painted fabric, sunprinted fabric, a thermofax screened print and some fabric that I ran through my inkjet printer. I think I'll make the quilting pretty simple because of all the seams.
You may recall this fabric that I screenprinted a while ago. I finally made into a tote bag that I use for grocery shopping. I didn't quite have enough, so I painted and stamped the yellow stripe to add in on each side. I love it - it makes me smile.